At Villa Landscapes, we follow a comprehensive design process to ensure every detail aligns with your expectations:

1. Consultation: Typically, we meet at your home to discuss the scope of your project. Our designer will take note of existing site conditions and provide a preliminary budget at this time. The designer will illustrate ideas using photos, sketches or, weather permitting, marking the work area to help visualize the space. Sufficient information is expected to be shared at this point to assist in the decision-making process for all parties. For example, we use an online questionnaire to gather information before an in-person consultation.

2. Schedule: We require a $2,000 down payment and a signed, preliminary contract to initiate work. Then, the designer will provide a custom, detailed design proposal for review. The payment will reserve a spot on our installation queue as well as serve as a deposit toward the project installation.

3. Design & Contract Review: It can take from one to three weeks before the initial design is ready for review, depending on the project scope and other factors. A detailed custom design and contract will be presented either at one of our offices, at the project site/residence or virtually via video call, whichever is preferred. Sometimes major changes are needed, but minor changes can always be made after finalizing the contract. The contract will outline the price, materials, warranty, installation processes and general disclaimer information.